“Recently it became a legal guarantee to patients that we would initiate their treatment within 18 weeks of the GP referral into our planned care services. As an NHS trust we will have approximately 300,000 patients participating in these services per year and we must have watertight systems to ensure we know the position of every single one of these patients and progress them effectively along the pathway to the point of treatment within this legal timescale. We need patients to feel safe and assured that we are managing their care optimally and the skills and capabilities of our staff working within these services are vital to meeting these legal requirements, giving patients the assurance they need, and ultimately treating conditions, diseases and people who are often in pain and anxious as quickly and effectively as possible. The CIS qualification provides patients, clinicians and other leaders of the organisation the assurance that staff have these capabilities and patients will get the best service possible”.
Salisbury NHS Foundation Trust