Support Services

Doctor meeting
Implementing IT healthcare projects can cause considerable strain on the people, systems and processes within the organisation. It is therefore critical that there is sufficient front line support to give users the support they need to get up and running with the new systems while maintaining ‘business as usual’ patient care. Ideal can support you in the following ways:  
  • Providing support and advice on cutover planning and resourcing requirements before, during and after go live
 
  • Providing experienced floorwalkers, managers, administrators and other support staff to provide high quality, professional user support at go live
 
  • Developing your in house capability with training for champion users, floorwalkers and support staff
  For further information please call us on 01483 453508